Combining the traditional and the modern, the Hotel Platino & Casino, located in the heart of Santiago de los Caballeros (Dominican Republic), offers an unforgettable experience. Completely safe, clean and guaranteeing comfort and first class service, the Hotel Platino & Casino highlights the elements that make Santiago such a beloved place to relax and enjoy. All for a remarkably affordable price.
Great experience on our recent stay Location was excellent. Close to the airport and centers of attraction, like “El Monumento”. Room could use a little TLC but in the over all pretty good.Barry Q 11/20/2019
Where they were BIG was on the courteous and friendly staff the have all across. They were amazingly nice and willing to walk the extra mile to please us.
Their breakfast, included on the price, was terrific and again the employees were outstanding. The hotel yard and entrance was really cozy. Will not hesitate to go back or highly recommend it.
Private First time at this hotel walk in to the lobby was greeted by Martina, let me tell you she was great and her customer service was outstanding. I ask her to accommodate us for double room, she was ver helpful and out standing customer service. I will recommend this hotel to everyone who is visiting from the US. The bar was ok not crazy and the Casino was just slot machine so anyway do try the hotel it’s clean and worth it for the money you payNyckhan83 11/06/2019
Reasonable priced hotel The hotel was a pleasant surprise. Breakfast was included and was near everything that we needed. The front desk attendant Lisbeth was wonderful and researched various things for us and was out of her way to be helpful. I wish we could have taken her as our personal guide.Travel797529 1/02/2020
family Vacations I stayed from August 28 to August 29 in this beautiful hotel, it was a very comfortable and cozy night, the customer service was very friendly, it was the pleasure of being attended by Maritza who was very kind with regard to the assignments of our rooms I hope to have another moment like thatSebastian H 10/15/2019
Vacation My family and I stayed at that hotel for a week and enjoyed every minute of it. The staff are great, especially Maritza, Lizbeth and Germelette on the reception. I had the pleasure to meet Maritza, she was very helpful. Excellent service in everything. Great people with great treat. They are always willing to help you with everything you need and a big smile.Dee C 11/01/2019
There is none like Mr. Rafael, he is in charge of Marketing. He is concerned and attentive.
If I could rate my experience from 1-20, I would give it a 25.
Maritza, you are TOP and thank you for everything you do.
One week stay at the hotel I enjoyed percent my stay at this hotel. It's prices for accommodation are good, value for money, it's members of staff are cheerful and helpful particularly at reception where I met staff like Maritza and others and could provide needed assistance. This was similar to restaurant, rooms bar and casino. However the hotel should continue to be providing one bottle of drinking water for free in each roomEwanu K 11/07/2019
Great stay I stayed two days and had a very nice stay. The room was small but comfortable, clean and nice. The girl in the restaurant was friendly, helpful and cute. I walked the wrong direction but there were stores and a few restaurants when going right from hotel. Had I gone left there was a big mall with lots of restaurants and shops. I absolutely plan on staying again.samuelb814 1/05/2020
Great Value Great value for the money. Older but well maintained property. No elevator but they help carry your bags up and down. Edison at the front desk was a huge help with shopping directions and keeping me safe. Maritza exchanged my USD and made me feel welcome. I will be backmikeschutta 12/06/2019
Combining the traditional and the modern, the Hotel Platino & Casino, located in the heart of Santiago de los Caballeros (Dominican Republic), offers an unforgettable experience. Completely safe, clean and guaranteeing comfort and first class service, the Hotel Platino & Casino highlights the elements that make Santiago such a beloved place to relax and enjoy.